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Pharmacy inspections

Inspection reports and learning from inspections

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Fox Pharma Limited (9012072)

Inspection outcome: Standards met

Last inspection: 21/11/2023

Pharmacy context

The pharmacy is in a large office space in a business park in Warrington. It dispenses private prescriptions specialising in supplying aesthetic products, including botulinum toxins. And it delivers them directly to aesthetics practitioners for treating people using their services. People receiving treatment have no or minimal contact with the pharmacy and they do not directly access pharmacy services from the premises. The pharmacy interacts with the prescribers and practitioners about people’s care.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has current and relevant written procedures to help the team provide services safely. And it keeps the records it must by law. It listens to people’s feedback to improve services. And it has processes to learn from mistakes to help prevent similar mistakes from happening again. Team members keep people’s confidential information secure, and they have some knowledge to help protect vulnerable people who access services. Overall, the pharmacy adequately manages the risks associated with its services. But as the pharmacy assesses risks informally it may miss identifying some key risks.

Principle 2. Staff

Standards met

The pharmacy has a suitably skilled and qualified team to help provide its services safely and effectively. Pharmacy team members work well together and with other staff working in different departments within the overarching organisation. They complete ongoing learning to keep their knowledge up to date. And they provide feedback to help improve the environment in which they work.

Principle 3. Premises

Standards met

The pharmacy premises are large, clean, and secure. They provide a suitable and professional environment to provide the pharmacy’s services.

Principle 4. Services, including medicines management

Standards met

The pharmacy makes its services accessible to the right people. And it stores, manages, and delivers its medicines and devices appropriately. The pharmacy has some suitable procedures to help it manage and deliver its services safely and effectively. But the prescriptions it receives lack directions and information. So, it may be difficult to know if they are suitable for people’s needs.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services. And the equipment and facilities suitably protect people’s confidential information.

Pharmacy details

Unit 5300 Cinnabar Court
11A and 11B
Daresbury Park
Warrington
WA44GE
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards