Inspection outcome: Standards met
Last inspection: 09/07/2019
Pharmacy context
The pharmacy is located on a small parade of shops in a small village. It is opposite a doctors surgery and near to a sheltered housing complex with around 40 residents. The nearest large town is Rochester which is around two miles away. The people who use the pharmacy are mainly older people. The pharmacy receives around fifty per cent of its prescriptions electronically. It provides a range of services, including Medicines Use Reviews, the New Medicine Service, and uses a patient group direction for the influenza vaccine (seasonal). It provides medicines to people using the NHS Urgent Medicine Supply Advance Service. And it provides multi-compartment compliance packs to around twenty people who live in their own homes and one care home with around sixty beds, to help them take their medicines safely. It provides substance misuse medicines to two people.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services to help provide them safely. It largely protects people’s personal information. It regularly seeks feedback from people who use the pharmacy. And it mostly keeps its records up to date. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. They are provided with some training to help keep their skills and knowledge up to date. They can raise any concerns or make suggestions to improve the systems in the pharmacy. The team members can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises generally provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally manages its services well and provides them safely. The pharmacy gets its medicines from reputable suppliers. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |