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Pharmacy inspections

Inspection reports and learning from inspections

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Five Ways Pharmacy (1119029)

Inspection outcome: Standards met

Last inspection: 23/10/2023

Pharmacy context

This is a pharmacy which provides its services at a distance. It is situated in a residential area in Birmingham. The pharmacy dispenses prescriptions and it supplies medicines in multi-compartment compliance packs to some people who need assistance in taking their medicines at the right time. And it also offers seasonal flu and Covid-19 vaccinations on-site.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy delivers its services safely. It keeps the records required by law to show that medicines are supplied safely and legally.  Its team members record and review their mistakes so that they can learn and improve from these events. They keep people’s private information securely and they understand how to respond to concerns about vulnerable people. The pharmacy has written instructions to help make sure its services are delivered safely and effectively. But these haven’t been reviewed recently, so its team members may not be following current best practice.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its current workload. Team members work well together, and they have access to some training resources to help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy’s premises are adequate for the services it provides. And they are kept secured against unauthorised access.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy manages its dispensing services safely. It obtains its medicines from reputable sources and stores them correctly. It takes the right action in response to safety alerts and recalls so that people get medicines that are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its facilities and equipment well.

Pharmacy details

192A St. Vincent Street West

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards