Inspection outcome: Standards met
Last inspection: 12/05/2021
Pharmacy context
This is a community pharmacy in the city of Sheffield. The pharmacy is open for 100 hours a week. Its main services include selling over-the-counter medicines and dispensing NHS prescriptions. And it delivers medicines for some people to their homes. It dispenses medicines to some people in multi-compartment compliance packs. The inspection was completed during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks with its services. And it effectively manages the risks with infection control during the pandemic to help keep members of the public and team members safe. It maintains the records it needs to by law and keeps people's private information secure. The pharmacy’s team members learn from the mistakes they make during the dispensing process. They put measures in place to reduce the risk of similar errors happening again to help improve safety.
Principle 2. Staff
The pharmacy’s team members have the necessary qualifications and skills to provide the pharmacy’s services. They manage the workload well and support each other as they work. The pharmacy provides its team members with training material to support them in improving their knowledge and skills.
Principle 3. Premises
The pharmacy keeps its premises clean, secure and well maintained. It has a suitable, sound-proofed room where people can have private conversations with the pharmacy's team members.
Principle 4. Services, including medicines management
The pharmacy provides services which support people and the services are easily accessible to people. It manages these services well. The pharmacy manages the risks associated with the services it provides to ensure people receive their medicines safely. It stores and manages its medicines correctly to ensure they are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |