Inspection outcome: Standards met
Last inspection: 21/08/2023
Pharmacy context
The pharmacy’s owner provides a temporary pharmacy service at various music festivals throughout the UK. And so, this pharmacy operates during the Reading festival only. In 2023 the pharmacy is open around the clock from midday on Wednesday 23 August until midday on Monday 28 August. The pharmacy is in a portacabin in the field medical and wellbeing centre at the festival. It dispenses private prescriptions written by healthcare professionals at the medical centre and by in‐house pharmacist independent prescribers. And it sells medicines for a range of common ailments. Most of the prescriptions it dispenses are for people who need short‐term treatment such as antibiotics or emergency hormonal contraception (EHC). And for people who may not have their regular medicines with them. Approximately 100,00 people attend the festival each year.
Inspection summary findings
Principle 1. Governance
The pharmacy provides its services safely and effectively. It has good systems in place to identify and manage the risks associated with its services. Pharmacy team members analyse the cause of any incidents and errors made. And they share learnings with the wider team and other healthcare professionals they are working closely with. The pharmacy has written procedures in place to help ensure that its team members work safely. And these procedures are reviewed and updated regularly. The pharmacy proactively asks people for their feedback on its services and responds appropriately. It has the required insurance in place to cover its services. And it keeps all the records required by law. The pharmacy keeps people’s private information safe. The pharmacy offers good advice to people to help keep themselves safe at the festival. And they refer people to other healthcare services for a wide range of support when a need is identified.
Principle 2. Staff
The pharmacy has enough trained and skilled team members for its workload. And it is good in the way it trains them for the tasks they carry out. The pharmacy team manages its workload safely and effectively. And team members support one another well. They are comfortable about providing feedback to one another, so that they can improve the quality of the pharmacy's service.
Principle 3. Premises
The pharmacy’s premises present a professional image to people and are properly maintained. The pharmacy has appropriate facilities to provide its services and protect people’s privacy and
confidentiality.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. And it makes them easily accessible for everyone. And it ensures that the medicines it supplies are suitable for people. The pharmacy gets its medicines and medical devices from appropriate sources. And it makes the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. The pharmacy stores its medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The pharmacy uses its facilities and equipment to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |