Inspection outcome: Standards met
Last inspection: 16/09/2021
This pharmacy is a distant selling online pharmacy that is not usually open to the public. The pharmacy’s main activities are dispensing NHS prescriptions and delivering medicines to people’s home. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. The pharmacy completes the records it needs to by law and it suitably protects people’s private information. The pharmacy identifies potential risks to the safe dispensing of prescriptions and it supports the team to take appropriate action to prevent errors. However, the pharmacy doesn’t have a complete set of standard operating procedures to ensure the team members comply with legislative requirements.
Principle 2. Staff
The pharmacy has a small, experienced team with most of the qualifications and skills needed to support its services. Team members work well together and support each other in their day-to-day work. The team members use a variety of communication tools to share information and help support the efficient delivery of the pharmacy services. They frequently discuss ideas to enhance the delivery of the pharmacy’s services.
Principle 3. Premises
The pharmacy premises are adequate for the services provided. And they have suitable arrangements to ensure the pharmacy is secure.
Principle 4. Services, including medicines management
The pharmacy provides basic services that support people's health needs. And it manages the pharmacy services well. The pharmacy keeps records of deliveries made to people's home. So, the team can effectively deal with any queries. The pharmacy obtains its medicines from reputable sources. And it stores and manages its medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has an adequate range of equipment to provide safe services. And it uses its facilities to suitably protect people’s private information.
The Foundry Business Centre
Lamb Inn Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|