Inspection outcome: Standards met
Last inspection: 16/10/2019
Pharmacy context
The pharmacy is in parade of shops in the suburbs of Huddersfield. Pharmacy team members mainly dispense NHS prescriptions and sell a range of over-the-counter medicines. They offer services including medicines use reviews (MURs) and they deliver medicines to people's homes. They supply medicines to people in multi-compartmental compliance packs. And they provide a substance misuse service, including supervised consumption.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks to its services. It protects people’s confidential information. And, it keeps the records it must by law. Pharmacy team members know how to safeguard the welfare of children and vulnerable adults. They discuss mistakes that happen when dispensing. But, they don’t always record errors or discuss much detail about the causes of mistakes. So, they may miss opportunities to improve and reduce the risk of further errors. Not all pharmacy team members have read the pharmacy’s written procedures. So, there may be some confusion about the safest and most effective way to carry out a task.
Principle 2. Staff
Pharmacy team members complete ad-hoc training. And, they learn from the pharmacist and each other to keep their knowledge and skills up to date. The pharmacy team members feel comfortable discussing issues. And they act on ideas to support the effective delivery of services. Pharmacy team members generally have the skills and qualifications for their roles and the services they provide. But, the pharmacy does not always enrol its pharmacy team members on the required training within the recommended timescales.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the services provided. And, it has a room where people can speak to pharmacy team members privately.
Principle 4. Services, including medicines management
The pharmacy's services are generally accessible to people. The pharmacy manages its services well to provide safe and effective care. It generally sources, stores and manages its medicines appropriately. But, the team members don’t always keep records of when they check the expiry dates of medicines. So, they can’t evidence that all medicines are checked regularly and are in date.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |