Inspection outcome: Standards met
Last inspection: 13/06/2019
Pharmacy context
A traditional high street pharmacy in a semi-rural village location, the premises also incorporates a post office. The main pharmacy activities are NHS dispensing and sales of over-the-counter medicines. Other services include medicines are supplied in compliance aid trays for a number of patients and a substance misuse service.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions to help make sure that members of staff work safely and effectively. But the instructions have not been reviewed for a few years so some may be out of date. Members of the pharmacy team record their mistakes so that they can learn from them. But they do not record everything that goes wrong, so they may miss some opportunities to improve. The pharmacy generally keeps the records that it needs to by law. But some records are not available to see, so the pharmacy may not always be able to show that medicines were supplied safely. Members of the pharmacy team are given training so that they know how to keep private information safe.
Principle 2. Staff
There are enough staff and they have been given the training they need for the jobs they do. They work well as a team and can share ideas. But they get little ongoing training, so may not always keep their knowledge up to date.
Principle 3. Premises
The pharmacy is clean and tidy and provides an environment that is suitable for healthcare.
Principle 4. Services, including medicines management
The pharmacy services are easy to access. And they are managed effectively so that people receive their medicines safely and get the right healthcare advice. The pharmacy gets its medicines from appropriate suppliers, manages them safely, and carries out checks to help make sure that they are in good condition.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the services it provides
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |