Inspection outcome: Standards met
Last inspection: 17/08/2022
Pharmacy context
This is a closed pharmacy in a business centre off the North Circular Road in London. The pharmacy operates as a distance selling model and there is no face-to-face interaction with people. The pharmacy provides a homecare service under contract with NHS trusts to people receiving certain specialist treatments. This includes people with cancer and human immunodeficiency virus (HIV). People are supplied medicines direct to their home against prescriptions issued by their respective hospital clinic. The pharmacy currently liaises with NHS Trusts that fund each clinic. The pharmacy does not sell medicines or other goods through its website.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. It routinely reviews the risks involved in providing its services and keeps appropriate records. The pharmacy has suitable standard operating procedures (SOPs) in place to make sure its team members know how to work safely. The pharmacy can easily show who completed each step in the process. Members of the team keep the records they need to up to date. They manage and protect people’s private information and they are trained in how to safeguard the welfare of vulnerable people.
Principle 2. Staff
The pharmacy’s team members work effectively together to manage the workload and deliver services safely. The pharmacy supports them in completing training appropriate to their roles. Team members provide feedback about the pharmacy which improves its services.
Principle 3. Premises
The pharmacy’s premises are clean, bright and suitable for the provision of healthcare services. The pharmacy prevents people accessing its premises when it is closed so its medicines stock is safe and people's private information is protected.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective. It keeps detailed audit trails to show that its professional services are well managed. And these identify who took the actions at each stage. The pharmacy obtains its medicines from reputable sources to make sure they are fit for purpose and safe to supply. Team members know what to do in response to alerts and product recalls and they keep records of any medicines or devices returned to the suppliers.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.
Pharmacy details
Unit 19
North Circular Business Centre
Great Central Way
London
NW100AB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |