Inspection outcome: Standards met
Last inspection: 13/05/2021
Pharmacy context
This pharmacy is not open to members of the public. It does not provide NHS services and instead provides medicines to people receiving care at hospitals that are part of the Black Country Partnership NHS Foundation Trust, which provides specialist mental health services. Some people receive their medicines in multi-compartment compliance aid packs to help make sure they take them at the correct time. The pharmacy also supplies stock medications to hospital wards via a Wholesale Dealers License (WDL) which is regulated by the Medicine and Healthcare product Regulatory Agency (MHRA). The inspection was completed during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with its services. It maintains the records it needs to by law and it keeps people’s private information safe. Pharmacy team members are clear about their roles and responsibilities and they understand how to raise concerns to help protect the wellbeing of vulnerable people.
Principle 2. Staff
Pharmacy team members hold the appropriate qualifications for their roles. They work well together and can provide feedback about pharmacy services. The pharmacy uses this to make improvements. Team members complete ongoing learning to expand their knowledge and they get feedback to help them learn and improve.
Principle 3. Premises
The pharmacy is clean, tidy and secure. It has enough space for the current dispensing workload, and it provides a suitable environment for the delivery of healthcare.
Principle 4. Services, including medicines management
The pharmacy’s services are well organised and suitably managed so that people receive appropriate care. The pharmacy keeps good audit trails to help ensure that prescriptions are processed securely and it supplies medicines safely and efficiently. And it sources and stores its medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. Team members use the equipment in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |