Inspection outcome: Standards met
Last inspection: 27/08/2019
Pharmacy context
This is a quiet community pharmacy located in a parade of local shops in the residential of Belgrave; an area around three miles from Tamworth town centre. People using the pharmacy are generally from the local community. The pharmacy primarily dispenses NHS prescriptions and provides some other NHS funded services. The pharmacy team dispenses some medicines into weekly packs for people that can sometimes forget to take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively manages the risks associated with the services to make sure people receive appropriate care, and it protects people’s private information. Members of the pharmacy team follow written procedures to make sure they work safely. They record their mistakes so that they can learn from them. And they make changes to stop the same sort of mistakes from happening again.
Principle 2. Staff
The pharmacy has enough team members to manage the current workload and the services that it provides. The team members plan absences in advance, so they always have enough cover to provide the services. Team members have access to training courses, but the pharmacy does not have a structured approach to learning and development, so it may not always identify gaps in their skills and knowledge. Team members work well together and can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. It has a consultation area to enable it to provide members of the public with access to an area for private and confidential discussions.
Principle 4. Services, including medicines management
The pharmacy manages its services and supplies medicines safely. It gets its medicines from licensed suppliers, and stores them securely and at the correct temperature, so they are safe to use. People receive advice about their medicines when collecting their prescriptions. And the pharmacy team supports members of the public that may forget to take their medicines by placing them into weekly multi-compartment compliance packs.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely, and the team uses in a way that keeps people’s information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |