Excelsior Pharmacy Services (9011805)

Inspection summary findings

Principle 1. Governance

The pharmacy has robust systems in place to identify and manage the risks associated with its services. The pharmacy complies with the GPhC’s guidance on providing services at a distance. It has organised and efficient processes in place. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They also actively look to protect the welfare of vulnerable people. The pharmacy safeguards people’s private information appropriately. And it keeps the records it needs to by law.

Principle 2. Staff

The pharmacy has enough staff to manage its workload effectively. The pharmacy provides its services using a team with different levels of experience. And the pharmacy’s team members are supported in their roles.

Principle 3. Premises

The pharmacy's premises provide a suitable environment for the delivery of healthcare services. The premises are secure and kept clean. And the pharmacy has enough space to deliver its services safely.

Principle 4. Services, including medicines management

The pharmacy provides its services safely and effectively. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. And the pharmacy’s team members use suitable methods to ensure assembled prescription are delivered appropriately.

Principle 5. Equipment and facilities

The pharmacy has the appropriate range of equipment and facilities it needs to provide its services safely. Its team members keep the equipment clean and use it in a way which helps keep people’s private information safe.