Inspection outcome: Standards met
Last inspection: 19/10/2022
Pharmacy context
This is an independently-owned community pharmacy situated on a very busy road in Kings Norton, Birmingham. It dispenses prescriptions and sells a range of over-the counter medicines. And it has a small number of people who receive instalment supplies for substance misuse treatment. The pharmacy also offers seasonal influenza vaccinations, sexual health services under the Umbrella scheme, treatment for urinary tract infections, smoking cessation support, New Medicine Service (NMS), blood pressure checks and the Community Pharmacist Consultation Service (CPCS) for minor ailments.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages risks appropriately to help ensure its services are delivered safely and effectively. It generally keeps the records it needs to by law, to show that medicines are supplied safely and legally. Members of the pharmacy team record and review their mistakes so that they can learn and improve from these events. The pharmacy keeps people’s private information securely and its team members know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has sufficient team members to manage its current workload. Members of the pharmacy team work well together, and they are able to make suggestions to help improve the pharmacy’s services. They have access to some training resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are compact, but members of the pharmacy are aware of this and and take steps to help prevent any adverse events. The premises are kept clean and secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively to help make sure people receive appropriate care. People with different needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable sources and stores them appropriately. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services adequately. And it maintains its equipment appropriately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |