Inspection outcome: Standards met
Last inspection: 30/10/2023
Pharmacy context
Inspection summary findings
Principle 1. Governance
The pharmacy adequately
manages risks, and it takes steps to improve patient safety. It completes the
records that it needs to by law and asks people for their views and feedback.
Members of the pharmacy team work to professional standards, and they are clear
about their roles and responsibilities. They keep people’s private information
safe, and they understand how to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough trained staff to provide its services effectively. Team members are appropriately trained or are in the process of completing the appropriate training for their roles. The pharmacy helps staff to keep their knowledge and skills up to date. Team members get regular feedback, and they are supported when completing accredited courses. And the pharmacy team can provide feedback and concerns relating to the pharmacy's services.
Principle 3. Premises
The pharmacy is premises are clean, secure and provides a safe environment to deliver its services. People using the pharmacy can have conversations with its team members in a private area.
Principle 4. Services, including medicines management
The pharmacy offers a range of service which are accessible and generally well managed. But in some instances, it does not follow the written procedures that are in place to make sure people receive their medicines safely. The pharmacy obtains its medicines from licensed sources and largely manages them properly. And it takes the correct action in response to safety alerts so that it supplies people with medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. Equipment is kept clean and is
ready to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |