Inspection outcome: Standards met
Last inspection: 02/07/2019
Pharmacy context
The pharmacy is located amongst other retail shops, in the city centre of Liverpool. The pharmacy premises are easily accessible for people, with adequate space in the retail area and consultation room. The pharmacy sells a range of over-the-counter medicines and dispenses both private and NHS prescriptions.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. Members of the pharmacy team record things that go wrong, so that they can learn from them. But they do not record all of their mistakes, so they may miss some opportunities to learn.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The team members are trained and work well together. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.
Principle 3. Premises
The pharmacy is clean and tidy. It is a suitable place to provide healthcare.
Principle 4. Services, including medicines management
The pharmacy’s services are easy to access, and they are generally well managed. But the pharmacy does not always highlight high-risk medications, which means people may not always receive advice about taking them. The pharmacy carries out some checks to help make sure that medicines are kept in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide the service safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |