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Pharmacy inspections

Inspection reports and learning from inspections

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Eucalyptus (9011842)

Inspection outcome: Standards met

Last inspection: 29/01/2024

Pharmacy context

This private distance-selling pharmacy is a subsidiary of an Australian company Eucalyptus. It is situated in an industrial estate in Aston, Birmingham. Its main activity is providing an on-line weight loss service and supplying medicines for weight loss after an on-line consultation via its website www.myjuniper.co.uk . The prescriptions for its services are issued by Pharmacist Independent Prescribers (PIPs). The pharmacy does not offer any NHS funded services and its premises are not accessible to members of the public.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has systems and written instructions to help ensure its services are delivered safely and effectively. It keeps the records it needs to by law. And it carries out risk assessments, reviews, and audits for its services to make sure people receive treatment that is safe. The pharmacy monitors people’s progress and on-going treatment appropriately. And it shares information about a person’s treatment with their GP where appropriate to ensure people’s on-going treatment is monitored. Members of the pharmacy team understand safeguarding requirements and they keep people’s private information securely.

Principle 2. Staff

Standards met

The pharmacy has enough team members to deliver its services safely and effectively. Members of the pharmacy team including the prescribers are suitably qualified for their roles and responsibilities.

Principle 3. Premises

Standards met

The pharmacy’s premises are secure and they are suitable for the services it provides. The pharmacy’s website provides all the relevant information to enable people to access its services safely.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy’s prescribing services are accessible to people and they are managed effectively. The pharmacy sources its medicines from reputable sources and it has systems to ensure its teams members including prescribers support and respond to people’s queries in a timely manner. People using the pharmacy’s services are monitored appropriately and have access to health coaches and lifestyle advice to ensure their treatment is safe and effective. However, the pharmacy’s prescribers have limited resources to independently verify people’s medical history. And this increases the chances of people receiving the treatment that may not be clinically appropriate for them.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely. It uses its equipment in a way that protects people’s privacy and dignity.

Pharmacy details

Units 17-18
Union Way
Aston
Birmingham
B67FH
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards