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Pharmacy inspections

Inspection reports and learning from inspections

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Ellison Chemist (1039098)

Inspection outcome: Standards met

Last inspection: 30/05/2019

Pharmacy context

This community pharmacy is in a residential area of Barnsley, South Yorkshire. The pharmacy sells over-the-counter medicines, provides a flu vaccination service and dispenses NHS and private prescriptions. It also supplies medicines in multi-compartmental compliance packs to people living in their own homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has adequate processes and procedures, so the team can manage the risks to its services. And it mostly keeps the records it must by law. The pharmacy generally keeps people’s private information safe. It has adequate processes available to its team members, to help protect the welfare of vulnerable people. And the pharmacy team members know what to do if they have a safeguarding concern. The pharmacy’s team members record some of the errors that happen with dispensing. And they discuss their learning. They sometimes use this information to learn and make changes to help prevent similar mistakes happening again. The pharmacy advertises how people can provide feedback and raise concerns. But the pharmacy team members cannot demonstrate how they have used the feedback to improve its services.

Principle 2. Staff

Standards met

The pharmacy employs people with the right skills and qualifications to undertake the tasks within their roles. ​The pharmacy team members can feedback their ideas to improve services. And they are supported to take on new roles within the pharmacy. The pharmacy supports its team members to complete training. And this helps them improve their knowledge and skills. They tailor their training to their own needs. But the team does not have a regular training plan. And so, they may miss out on learning opportunities.

Principle 3. Premises

Standards met

The pharmacy is clean and properly maintained. It provides a suitable space for the health services provided. And the pharmacy has a room where people can speak to pharmacy team members privately.

Principle 4. Services, including medicines management

Standards met

The pharmacy is accessible to people and it provides services to support people's health needs. The pharmacy has robust procedures that the team members follow when they dispense medicines into multi-compartmental compliance packs. They provide information with these packs to help people know when to take their medicines and to identify what they look like. But they don't always get signatures when they make deliveries to people's homes. So, it may be difficult to resolve queries or identify mistakes. The pharmacy sources its medicines from licenced suppliers. And it generally stores and manages it medicines appropriately. But it doesn’t always record the date of opening on liquid medication that had a short-shelf life once opened. And so, it cannot be certain that these medicines are fit for purpose. It also stores some medicines in areas of the pharmacy which are not always properly protected from unauthorised access.


Principle 5. Equipment and facilities

Standards met

The equipment and facilities the pharmacy uses in the delivery of services are clean, safe and mostly​ protect people’s confidentiality.

Pharmacy details

Cockenham Hall Mews
17 Huddersfield Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards