Inspection outcome: Standards met
Last inspection: 11/07/2022
Pharmacy context
This is a pharmacy in a town centre. It mainly dispenses NHS
prescriptions, including prescriptions for substance misuse services and it sells
over-the-counter medicines. It provides a delivery service to people’s homes.
And it dispenses medication into multi-compartment compliance packs for some
people who need help taking their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks to make sure its services are safe, and effective. It mostly keeps the records it needs to by law, and it keeps people's private information safe. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They understand their role in helping safeguard vulnerable people. They record and learn from mistakes they make to improve the safety of services. And they have satisfactory written procedures to work to. But some of the training records are incomplete which may cause confusion.
Principle 2. Staff
The pharmacy team members work well together to manage the workload. And
they have the right qualifications for the roles they do. They complete some
ongoing learning to keep their skills up to date. Team members are comfortable
sharing ideas to help improve pharmacy services.
Principle 3. Premises
The pharmacy is clean, bright and secure. It is suitable for the provision of healthcare services. It has a private consultation room so people accessing services have the opportunity to have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy has adequate safeguards to help ensure it delivers its services safely. And to make sure it stores and manages its medicines appropriately. The team understands what additional checks to make when supplying higher risk medicines to help people take their medicines safely. And it keeps records of the medicines it delivers to people, in case of queries. But is stores a few medicines outside of the manufacturer's packaging without the proper labelling. And it does not always keep full records of the checks it makes on its medicines.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment
and facilities they need for the services they provide. The team uses its facilities and equipment to keep
people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |