Inspection outcome: Standards met
Last inspection: 24/07/2019
Pharmacy context
This is a community pharmacy located next door to a GP medical centre, in a residential area of Wallasey, Merseyside. The pharmacy premises are easily accessible for people, with internal access from the GP medical centre, adequate space in the consultation room and wide aisles in the retail area. The pharmacy sells a range of over-the-counter medicines and dispenses private and NHS prescriptions. A number of people living in their own homes or care homes receive their medicines in multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages risks associated with its services. Members of the pharmacy team are clear about their roles and responsibilities. The pharmacy generally keeps all of the records it needs to by law. But
occasional details are missing, which could cause ambiguity and make it harder
for the pharmacy to show what has happened in the event of a query. They record their mistakes so that they can learn from them. And act to help stop the same sort of mistakes from happening again.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The team members work well together. And they are comfortable about providing feedback to the pharmacist. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.
Principle 3. Premises
The pharmacy is clean and generally tidy. It is a suitable place to provide healthcare.
Principle 4. Services, including medicines management
The pharmacy’s services are easy to access, and they are generally well managed. But members of the pharmacy team do not always know when high-risk medicines are being handed out. So, they may not always make extra checks or give people advice about how to take them. The pharmacy generally stores its medicines appropriately. But it does not keep records of date checking, so it is not be able to show that it checks all its stock.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide the service safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |