Inspection outcome: Standards met
Last inspection: 24/10/2022
Pharmacy context
This is a community pharmacy in the small rural village of Edzell, Angus. Its main activity is dispensing NHS prescriptions. And it supplies medicines in multi-compartment compliance packs to some people who need help remembering to take their medicines at the right times. The pharmacy offers a medicines delivery service. And it supplies a range of over-the-counter medicines. The pharmacy team advises on minor ailments and medicines’ use.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages risk. And team members follow up-to-date written procedures to help them safely carry out tasks. They keep the records they need to by law, and they safely keep people’s private information. Team members record and discuss details of mistakes they make while dispensing and learn from these to reduce the risk of further mistakes.
Principle 2. Staff
The pharmacy's team members have the necessary qualifications and skills to safely provide the pharmacy's services. They manage their workload well and support each other as they work. They feel comfortable raising concerns, giving feedback and suggesting improvements to provide a more effective service.
Principle 3. Premises
The pharmacy is small but suitable for the services it provides. It keeps its premises clean, secure, and well maintained. And it has a suitable, sound‐proofed room where people can have private conversations with the pharmacy's team members.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible to people. And it manages its services well to help people look after their health. The pharmacy correctly sources its medicines, and it completes regular checks of them to make sure they are in date and suitable to supply. And the pharmacy team provides appropriate advice to people when supplying medicines to them.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |