Edwards & Taylor Chemists (1034900)

Inspection summary findings

Principle 1. Governance

The pharmacy has satisfactory processes to identify and manage the risks associated with its services. It acts to manage the risks from COVID-19. And this helps people to safely use the pharmacy’s services during the pandemic. The pharmacy’s team members handle their mistakes responsibly. And they largely understand how to protect the welfare of vulnerable people. But the pharmacy doesn’t always maintain all its records as it should. This could mean that its team may not have enough information available if problems or queries arise in the future.

Principle 2. Staff

The pharmacy has enough staff to provide its services safely. It keeps up to date with its workload. And its team members cover each other as contingency. They receive appropriate in-house training from the RP and have some access to training resources. This helps keep them informed about current health matters.

Principle 3. Premises

The pharmacy's premises provide an appropriate environment to deliver healthcare services. The pharmacy has made suitable adaptations to its premises to help people socially distance during the pandemic. And it is clean.

Principle 4. Services, including medicines management

The pharmacy provides its services in a safe manner. People can easily enter the pharmacy. The pharmacy obtains its medicines from reputable sources. It manages and stores them appropriately. And staff know to ask appropriate questions for people taking higher-risk medicines. This helps protect people’s health and wellbeing.

Principle 5. Equipment and facilities

The pharmacy generally has the appropriate equipment and the facilities it needs to provide its services safely. But, the pharmacy is currently using conical measures that have not been approved to the required standards. This means that it may not always be accurately measuring its liquid medicines.