Inspection outcome: Standards met
Last inspection: 12/04/2023
Pharmacy context
This is a distance selling pharmacy on a farm in a largely residential area. It mainly provides NHS dispensing services. And it supplies medications in multi-compartment compliance packs to a small number of people who live in their own homes to help them manage their medicines. The pharmacy receives most of its prescriptions electronically. The pharmacy provides a range of other services, including the New Medicine Service, flu vaccinations, medicines for erectile dysfunction, and UTI treatment. It also provides medicines as part of the Community Pharmacist Consultation Service. And it provides some private services on site. It does not sell any over-the-counter medicines or supply any medicines online.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It learns from mistakes that happen during the dispensing process to help make its services safer. It keeps the records it needs to by law, to show that its medicines are supplied safely and legally. And it protects people’s personal information well. People using the pharmacy can provide feedback about its services. And the pharmacy understands its role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. Team members can raise any concerns to do with the pharmacy or other issues affecting people’s safety. They can take professional decisions to ensure people taking medicines are safe. And they do the right training for their role.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and manages them well. It manages prescriptions for higher-risk medicines to ensure that people take them safely. And it responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. The pharmacy gets its medicines from reputable suppliers and stores them properly. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Unit C, Market Place
Brogdale Farm, Brogdale Road
Ospringe
Faversham
ME138XZ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |