Inspection outcome: Standards met
Last inspection: 04/12/2024
Pharmacy context
This pharmacy is located in an industrial estate in Norwich. It is a distance-selling pharmacy which dispenses medicines issued on private prescriptions. Since the last inspection, the pharmacy has transferred its prescribing to its Care Quality Commission (CQC) registered prescribing service. All medicines are sent to people by a third-party courier service and the pharmacy is closed to the public.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services well. And its team members review their mistakes regularly. It has written procedures in place to help the team work safely. The pharmacy keeps the records it needs to by law. It has appropriate insurance arrangements in place to protect people. And it keeps people’s private information safe.
Principle 2. Staff
The pharmacy has enough team members to manage its workload effectively. And team members do the right training for their roles and the services they provide. They do ongoing learning to keep their knowledge and skills up to date. And they have regular formal reviews of their progress. They are able to raise any concerns they have.
Principle 3. Premises
The premises are clean and tidy and has more than enough space for team members to safely carry out their work. And the pharmacy is kept secure from unauthorised access.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It gets its medicines from reputable suppliers and stores them properly. And the team takes the right action for safety alerts and recalls helping to ensure that people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for its services. And it uses its equipment to help protect people’s personal information.
Pharmacy details
Pharmacy Unit
42 Barnard Road
Bowthorpe Employment Area
Norwich
NR59JB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |