Inspection outcome: Standards met
Last inspection: 23/07/2024
Pharmacy context
The pharmacy is on a parade of shops in the town of Macclesfield in Cheshire. People can access private health screening services and get travel vaccinations at the pharmacy in a clinic setting. The pharmacy provides a private online prescribing service through its website www.eshoppharmacy.co.uk for a range of conditions including for erectile dysfunction, acid reflux and emergency hormonal contraception. And it provides a range of health screening testing kits, including for bowel cancer screening, and a small number of pharmacy (P) medicines. It delivers medicines and health screening kits to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies the risks associated with its services. And it is good at documenting how it manages these risks. It has up-to-date written procedures to help the team provide services safely. It proactively makes changes to its practice following feedback to improve its services. And the team learns from mistakes to reduce the risk of similar mistakes happening in the future. The team keeps people’s private information secure. And it helps protect the safety of vulnerable people through the decisions it makes about how people access its services.
Principle 2. Staff
The pharmacy manages the workload effectively and staff provide services safely and efficiently. They keep their knowledge up to date and relevant to the services they provide. And they make clinical and professional interventions to support people’s care.
Principle 3. Premises
The pharmacy premises are secure, clean, and suitable for the services provided. The pharmacy’s website is professionally laid out and easy for people to use.
Principle 4. Services, including medicines management
The pharmacy manages and delivers its services safely and effectively. And its focus is on person-centred care. It makes considered decisions about the medicines it supplies. And it is good at making its services accessible and communicating with people about their health and treatments. The pharmacy gets its medicines and testing kits from recognised sources. And it stores and manages them as it should.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. And it uses its equipment appropriately to protect people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |