Inspection outcome: Standards met
Last inspection: 04/12/2019
Pharmacy context
This is a community pharmacy based within a dispensing doctor’s surgery in the village of Chievely near Newbury in Berkshire. The pharmacy dispenses NHS and private prescriptions. It sells over-the-counter (OTC) medicines, offers Medicines Use Reviews (MURs), the New Medicine Service (NMS), seasonal flu vaccinations along with a range of private services. The pharmacy also supplies multi-compartment compliance aids to people in their own homes if they find it difficult to take their medicines on time.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy operates safely. It identifies and manages risks appropriately. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. Most of them understand the need to protect the welfare of vulnerable people. And, they protect people's privacy well. The pharmacy generally maintains its records in accordance with the law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team understand their roles and responsibilities. They are provided with resources and complete regular, ongoing training. This helps to keep their skills and knowledge up to date. And, the regular pharmacist is pleasant as well as helpful. He has improved the safety of the pharmacy’s services.
Principle 3. Premises
The pharmacy's premises provide a professional environment to deliver its services. The pharmacy is clean. It is well maintained and secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its services in a safe and effective manner. The pharmacy’s team members help people with different needs to access the pharmacy’s services. And, they make appropriate checks for people prescribed higher-risk medicines. This helps them to take their medicines safely. The pharmacy obtains its medicines from reputable sources, it manages them well and stores them appropriately.
Principle 5. Equipment and facilities
The pharmacy has an appropriate range of equipment and facilities so that it can provide its services safely. Its equipment is clean and helps to protect the privacy of people.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |