Inspection outcome: Standards met
Last inspection: 08/06/2023
Pharmacy context
The pharmacy is in a business park close to Grimsby. Its main activities are dispensing NHS prescriptions. People access the pharmacy services through its website and they can contact the team by telephone and email. They do not visit the pharmacy premises and they receive their medicines by delivery to their home. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take them properly. It dispenses private prescriptions from prescribers that provide an alcohol detoxification service for people.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services. It has written procedures and access to prescribing policies that the pharmacy team uses to help provide its services safely. It generally completes the records it needs to by law. The pharmacy encourages people to provide feedback about its services, which team members suitably respond to. Team members help protect vulnerable people and keep people’s confidential information secure. Pharmacy team members respond appropriately when errors occur and they take appropriate action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a large team with a wide range of skills and experience. Team members work well together and support each other in their day-to-day work. They complete some training so they can suitably develop their skills and knowledge. They identify areas of their own practice they wish to develop. And the pharmacy supports them to achieve their aims.
Principle 3. Premises
The pharmacy has appropriate premises for its services. They are suitably clean, hygienic, and secure. And the pharmacy provides good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services to help people meet their healthcare needs. Team members adequately manage the pharmacy services to help make sure people receive medicines when they need them. They store medicines properly and they complete regular checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |