Inspection outcome: Standards met
Last inspection: 25/08/2020
Pharmacy context
The pharmacy is situated in
a business centre in Nottingham and has a distance-selling contract with NHS
England. It mainly supplies medicines in multi-compartment compliance packs to people
in the Nottingham area. Over-the-counter medicines and other services are not
currently provided. The regular responsible pharmacist is also the
superintendent and owner. The pharmacy operates via the following website:
http://www.dosettepharmacy.co.uk. This inspection was carried out during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with the provision of its services. Its team members have defined roles and accountabilities. The pharmacy has adequate procedures to learn from its mistakes. The pharmacy manages people’s personal information properly. It knows how to protect vulnerable people.
Principle 2. Staff
The pharmacy’s team members adequately manage the workload within the pharmacy. Team members can raise concerns if needed. The pharmacy supports its team members when they undertake formal training. But ongoing training was not structured which could make it harder for staff to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy keeps its premises safe, secure and appropriately maintained. The pharmacy protects personal information.
Principle 4. Services, including medicines management
The pharmacy offers healthcare services which are generally well managed and are accessible to people. The pharmacy has reviewed the way it provides its services during the Covid-19 pandemic. It provides people with relevant information about the medicines they are taking. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it takes the right actions if any medicines or devices are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |