Pharmacy context
This is a distance selling pharmacy (dosegb.com) located in an office block. The pharmacy does not provide any NHS services. It dispenses private prescriptions generated by external prescribers. The pharmacy premises is closed to the public and medicines are delivered to people via the Royal Mail. This is the pharmacy’s first inspection since registering.
Inspection summary findings
Principle 1. Governance
The pharmacy does not always keep the records it needs to by law. This means it cannot always show that supplies are made safely and legally. And it has processes in place to deal with mistakes that happen during the dispensing process. People who use the pharmacy can provide feedback. And team members are provided with some training about safeguarding to ensure that incidents are dealt with appropriately.
Principle 2. Staff
The pharmacy does not always ensure that members of the team are enrolled onto a suitable course in a timely manner. But it has enough team members to provide its services, and they are provided with some in-house training relevant to their role.
Principle 3. Premises
The pharmacy's website gives people the relevant information about the pharmacy. The premises are clean, and they are secured from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its services effectively. It sources medicines from authorised suppliers. And pharmacy team members store medicines appropriately and complete checks to make sure medicines are kept in good condition and safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.