Inspection outcome: Standards met
Last inspection: 10/12/2019
Pharmacy context
The pharmacy opened in June 2019 and provides services at a distance. People can access the pharmacy website and contact the pharmacy by telephone. The pharmacy dispenses NHS prescriptions and it delivers people’s medicines to their homes. The pharmacy provides multi-compartment compliance packs to help people take their medication.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. And it has up-to-date written procedures to provide the team with information on how to deliver pharmacy services. The pharmacy has suitable arrangements to protect people’s private information. People using the pharmacy can raise concerns and provide feedback. The pharmacy keeps the records it needs to by law. The team members have training, guidance and experience to respond to safeguarding concerns. So, they can help protect the welfare of children and vulnerable adults.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. The team members use a variety of communication tools to share information and help support the efficient delivery of the pharmacy services.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided.
Principle 4. Services, including medicines management
The pharmacy provides services that support people's health needs. And it manages its services well. The pharmacy keeps records of deliveries it makes to people's homes. So, it can deal with any queries effectively. The pharmacy gets is medicines from reputable sources. And it stores and manages medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |