Pharmacy context
The pharmacy is in the centre of Carnwath. It dispenses NHS prescriptions and provides a range of extra services. The pharmacy collects prescriptions from the local surgeries. And it supplies medicines in multi-compartmental compliance packs when people need extra help taking their medicines. Consultation facilities are available, and people can talk in private with pharmacy team members.
Inspection summary findings
Principle 1. Governance
The pharmacy team members complete training and work to professional standards. They provide safe services and look after people's welfare. The pharmacy keeps records of mistakes when they happen. And introduce new safety measures to keep services safe and effective. The pharmacy keeps the records it needs to by law. And it keeps people's confidential information safe. The pharmacy team members know to follow the company's complaints handling procedure. This means they listen to people and put things right when they can.
Principle 2. Staff
The pharmacy monitors its staffing levels. And ensures it has the right number of suitably skilled pharmacy team members throughout the week. The pharmacy supports the pharmacy team to learn. And it provides some access to ongoing training. The pharmacy team members support each other in their day-to-day work. And the pharmacy encourages them to make improvements to keep services safe and effective.
Principle 3. Premises
The premises are clean. And provide a safe, secure and professional environment for patients to receive healthcare.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it keeps it clean and well-maintained.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |