Inspection outcome: Standards met
Last inspection: 22/01/2020
Pharmacy context
This is a community pharmacy located next door to a medical centre in a residential area on the outskirts of Derby city centre. People using the pharmacy are from across the city and a home delivery service is available. The pharmacy dispenses NHS prescriptions and provides some other NHS funded services. The pharmacy team dispenses medicines into weekly packs for people that can sometimes forget to take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with the services. It is responsive to feedback and uses this to make improvements. The pharmacy team have written instructions to help make sure it works safely. And the team understands its role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services. Pharmacy team members complete the training they need to do their jobs.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. It has a consultation room to enable it to provide members of the public with access to an area for private and confidential discussions.
Principle 4. Services, including medicines management
The pharmacy manages its services and supplies medicines safely. It gets its medicines from licensed suppliers, and stores them securely and at the correct temperature, so they are safe to use. People receive advice about their medicines when collecting their prescriptions. And the pharmacy team supports members of the public that may forget to take their medicines by placing these into weekly multi-compartment compliance packs.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. The pharmacy team stores and uses the equipment in a way that keeps people’s information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |