Inspection outcome: Standards met
Last inspection: 31/08/2023
Pharmacy context
This community pharmacy is
on a busy main road located just outside of Derby city centre. The pharmacy
offers a range of services and most of its current activity involves the
dispensing of NHS prescriptions. It sells medicines over the counter, and it
dispenses medicines into multi-compartment compliance packs for some people to
help them manage their medicines better. A prescription delivery service is
available. The pharmacy also provides private services alongside NHS contracted
ones.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and
manages risks to help make sure that the services it provides are safe for
people to use. Team members follow written procedures so that they can carry
out tasks safely and they have opportunities to learn from mistakes that may
occur. The pharmacy generally keeps the records that are needed by law and
protects people’s private information. The pharmacy can receive feedback and
complaints and team members also look after the wellbeing of those that may be
vulnerable.
Principle 2. Staff
The pharmacy has
appropriately trained its team members so that they can effectively manage the
workload. Team members communicate effectively with each other and can feedback
or raise concerns if needed. And support is provided for anyone that is on a
training course.
Principle 3. Premises
The environment is suitable
for the provision of pharmacy services. The pharmacy premises are generally clean
and tidy, but some areas were cluttered which can create an unprofessional
look. A consultation room is available so the team can have private
conversations with people.
Principle 4. Services, including medicines management
The pharmacy offers a range
of pharmacy services and provides them in a safe manner. The pharmacy gets its
medicines and devices from appropriate sources. And pharmacy team members take
appropriate action if medicines or devices are not safe for people to use. And they give advice to people when supplying
higher-risk medicines to help make sure they are being used safely.
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |