Inspection outcome: Standards met
Last inspection: 24/10/2019
Pharmacy context
This pharmacy is situated in a busy medical centre in an urban residential area, serving the local population. It mainly supplies NHS prescription medicines and prepares some of them in weekly multi-compartment compliance packs to help make sure people take them safely. The pharmacy also provides other NHS services such as repeat dispensing and minor ailments.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages the risks associated with its services. It provides the pharmacy team with written instructions to help make sure it provides safe services, and it actively responds to people’s complaints. The team members sometimes record and review their mistakes so that they can learn from them. Staff complete training on keeping people’s information secure. And the team understands its role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services and keeps its staffing under review. Team members have the skills and experience needed for their roles. They each have a performance review and complete relevant training on time, so they keep their skills and knowledge up to date.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s services. It has a private consultation room, so members of the public can have confidential conversations and maintain their privacy.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably safe and effective. It gets its medicines from licensed suppliers and overall, it manages them appropriately to make sure they are in good condition and suitable to supply. After some recent service delays, the pharmacy team is continuing to make improvements to its systems to make sure it provides its services more efficiently.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively, which it properly maintains. And it has the facilities to secure people's information.
Pharmacy details
Delamere Primary Care Centre
Derbyshire Lane
Stretford
MANCHESTER
M320DF
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |