Inspection outcome: Standards met
Last inspection: 21/06/2023
Pharmacy context
The pharmacy is in the rural village of Lochore, adjacent to a medical centre. Its main services include dispensing of NHS prescriptions, and it dispenses some medicines in compliance packs to help people take their medicines properly. Team members advise on minor ailments and medicines use. And they supply over-the-counter medicines and prescription only medicines via ‘patient group directions’ (PGDs). The pharmacy provides a range of private services including ear was removal and administration of vitamin B12 injections.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages the risks associated with the services it provides for people. And its complete set of written procedures help the team carry out tasks consistently and safely. The pharmacy keeps the records it needs to by law. And it protects people’s confidential information. Team members help support vulnerable people and protect their welfare. They record and learn from the mistakes that they make when dispensing. And they review these mistakes to identify any trends and patterns to reduce the risks of further mistakes.
Principle 2. Staff
The pharmacy has enough suitably skilled team members to manage its workload. It supports its team members to complete appropriate training for their roles and to keep their knowledge and skills up to date. Team members understand how to raise a professional concern if required.
Principle 3. Premises
The pharmacy premises are suitable for the services provided and the pharmacy maintains them to a high standard. It has private consultation rooms and other suitable facilities where people can have confidential conversations with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy provides a wide range of private and NHS services that support local people's health needs. Overall, it manages it services well and they are easily accessible to people. The pharmacy receives its medicines from reputable sources and stores them appropriately. The team carries out checks to help ensure they are safe to supply to people.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to support the safe delivery of its services. It maintains its equipment to ensure it remains fit for purpose and safe to use. And its team members use the equipment appropriately to protect people’s confidentiality
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |