Inspection outcome: Standards met
Last inspection: 17/12/2020
Pharmacy context
The pharmacy is in a small parade of shops in a residential area. It mainly dispenses NHS prescriptions, sells a small range of over-the-counter medicines and supplies medicines in multi-compartment compliance packs to quite a few people who need assistance in managing their medication. The pharmacy offers a seasonal flu vaccination service and has a small number of people who receive instalment supplies for substance misuse treatment. This inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions to help make sure its services are delivered safely. Members of the pharmacy team keep the records required by law to ensure medicines are supplied safely and legally. The pharmacy keeps people’s private information securely. And members of the team understand how they can help protect vulnerable people. They record mistakes made during the dispensing process. But the lack of detail in these records may limit their ability to review some of these incidents fully and may mean they miss opportunities to learn and improve their processes.
Principle 2. Staff
The pharmacy has enough team members to cope with its current workload. Members of the pharmacy team work well together and have access to some resources to help keep their knowledge up to date. A more formal approach to recording ongoing training may help to identify and support any training needs.
Principle 3. Premises
The premises are adequate for the provision of pharmacy services. Members of the pharmacy team have considered some risks posed by the current pandemic and have implemented measures to help keep members of the public safe.
Principle 4. Services, including medicines management
Overall, the pharmacy manages its services effectively. It gets its medicines from licensed wholesalers. And it takes the right action in response to safety alerts and recalls, so that people are supplied with medicines and medical devices that are fit for purpose. Members of the pharmacy team identify higher-risk medicines and provide appropriate advice to help people use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its equipment and facilities adequately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |