Inspection outcome: Standards met
Last inspection: 25/01/2024
Pharmacy context
This is a pharmacy in the town of Kilsyth in North Lanarkshire. Its main activities are dispensing NHS prescriptions and providing some people with their medicines in multi-compartment compliance packs to help them take their medicines correctly. It provides the NHS Pharmacy First service and team members give advice and sell medicines to help people with their healthcare needs.
Inspection summary findings
Principle 1. Governance
The pharmacy has written
procedures to manage risk and help its team members provide services safely.
Team members record errors they make during the dispensing process and
generally take appropriate action to help prevent a recurrence of a similar error.
They mostly keep the records required by law complete and they keep people’s
private information secure. Team members know how to respond effectively to
concerns from people accessing the pharmacy’s services.
Principle 2. Staff
The pharmacy has suitably
skilled and qualified team members to help manage the workload. Team members
seek opportunities for ongoing learning to help develop their skills and
knowledge. And they suitably respond to requests for advice and sale of
medicines.
Principle 3. Premises
The pharmacy premises are
clean, secure and suitable for the services it provides. It has appropriate
facilities where people can have private
conversations with team members.
Principle 4. Services, including medicines management
The pharmacy manages the
delivery of its services safely and effectively. And it makes them accessible
to people. Team members appropriately source medicines and they carry out some checks
to help ensure they are fit for supply. Team members respond appropriately when
they receive alerts about the safety of medicines. They supply
people with necessary information to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. Team members use the equipment in a
way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |