Inspection outcome: Standards met
Last inspection: 29/05/2019
Pharmacy context
The pharmacy is located on a busy high street in a town centre surrounded by residential premises. And it is near to a surgery and open until late. It supplies multi-compartment compliance aids to around 25 people who live in their own homes to help them take their medicines safely. The people who use the pharmacy are mainly older people and families. The pharmacy supplies travel vaccinations without the need for a prescription.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It generally protects people’s personal information. And it actively seeks feedback from the public. The pharmacy largely keeps the records required by law, but they are not always complete. So, they may be less reliable in the event of a query. Team members understand their role in protecting vulnerable people. And they know how to protect people's personal information.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. Team members can raise any concerns or make suggestions and have regular meetings. There are plans to implement regular training and performance reviews for team members. This would help to ensure that their skills and knowledge are up to date.
Principle 3. Premises
The premises generally provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally manages its services well. The pharmacy gets its medicines from reputable suppliers. And it responds to drug alerts and product recalls adequately. This helps make sure that its medicines and devices are safe to use.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |