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Pharmacy inspections

Inspection reports and learning from inspections

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Daynight Pharmacy Ltd (1108946)

Inspection outcome: Standards not all met

Last inspection: 11/02/2020

Improvement action plan


Pharmacy context

This is a community pharmacy. Most of the activity is dispensing NHS prescriptions and giving advice about medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to people who live in their own homes. Other services that the pharmacy provides include substance misuse services, prescription deliveries to people’s homes, Medicines Use Reviews (MUR) and New Medicine Service ​(NMS) checks.

Inspection summary findings

Principle 1. Governance

Standards met

Overall the pharmacy adequately identifies and manages the risks associated with the provision of its services. The pharmacy adequately manages people’s personal information. It knows how to protect vulnerable people. The pharmacy has some procedures to learn from its mistakes, and it largely keeps the records it needs to by law. But because the pharmacy does not share the outcome of any reviews with the pharmacy team it may miss some opportunities to improve its services. And the pharmacy could do more to keep its records up to date and accurate.​


Principle 2. Staff

Standards not all met

The pharmacy doesn't always make sure that staff complete the right training for the roles that they do. However the pharmacy has enough staff who are mainly properly trained for the jobs they do. The team members receive some support in keeping their skills and knowledge up to date. But this on‐going training is not structured, which could make it harder for them to do this. 

Principle 3. Premises

Standards met

The pharmacy keeps its premises safe, secure and mainly appropriately maintained. The pharmacy protects personal information.

Principle 4. Services, including medicines management

Standards met

The pharmacy generally provides its services safely. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely. The pharmacy acts if any medicines or devices are not safe to use to protect people’s health and wellbeing. But not all staff understand how to check that this has been done. And this could make it harder for them to confirm what action has been taken in response.

Principle 5. Equipment and facilities

Standards met

The pharmacy has access to the appropriate equipment and facilities to provide the services that it offers. It mainly maintains its equipment and facilities adequately.

Pharmacy details

116 Southchurch Drive

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.