Inspection outcome: Standards met
Last inspection: 18/11/2024
Pharmacy context
The pharmacy is in a shopping precinct in a largely residential area. It provides NHS dispensing services, the New Medicine Service, the Pharmacy First service, seasonal flu vaccinations and the NHS Hypertension Case Finding service. The pharmacy supplies medicines in multi-compartment compliance packs to some people who live in their own homes and need this support. And it provides substance misuse medications to a small number of people. The pharmacy has an automated prescription collection point.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. It learns from mistakes that happen during the dispensing process to help make its services safer. And people can provide feedback about the pharmacy’s services. The pharmacy keeps most of its records up to date and accurate. And it protects people’s personal information well. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They are provided with some ongoing training to support their learning needs and maintain their knowledge and skills. Team members can raise concerns to do with the pharmacy and they can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. And people with a range of needs can access the pharmacy’s services. The pharmacy responds appropriately to drug alerts and product recalls, so that people get medicines and medical devices that are safe to use. And it gets its medicines from licensed wholesalers and stores them properly. People who get their medicines in multi-compartment compliance packs receive the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Unit J Ravenswood District Centre
42 Hening Avenue
Ipswich
IP39QJ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |