Inspection outcome: Standards met
Last inspection: 16/09/2024
Pharmacy context
The pharmacy is adjoined to a surgery in the village of Rawmarsh, on the outskirts of Rotherham in South Yorkshire. Its main services are dispensing prescriptions and selling over-the-counter medicines. The pharmacy provides a range of NHS consultation services including the Pharmacy First Service, New Medicine Service, contraception, and blood pressure check services. It also offers a range of private consultation services for common health conditions. The pharmacy supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it delivers medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy acts effectively to identify and manage the risks of providing its services. It keeps people’s confidential information safe, and it mostly keeps its records as required by law. Pharmacy team members reduce risk by conducting regular monitoring checks and through sharing learning following the mistakes they make during the dispensing process. They keep these actions under review by engaging in regular and comprehensive patient safety reviews. Pharmacy team members know how to manage feedback and concerns. And they understand how to act to help safeguard vulnerable people.
Principle 2. Staff
The pharmacy employs a dedicated team of people with the appropriate knowledge and skills to safely deliver its services. It supports its team members through structured reviews which focus on developing its team members roles. Pharmacy team members engage in continuous learning. And they clearly show how they use the knowledge they gain from this learning when providing pharmacy services. They take continual opportunities to share learning together as a team by engaging in meaningful reviews about risk and patient safety. And they understand how to provide feedback at work.
Principle 3. Premises
The pharmacy is clean, appropriately maintained, and secure. People visiting the pharmacy have access to private consultation areas to speak to a team member in confidence.
Principle 4. Services, including medicines management
Pharmacy team members provide valuable information when supplying medicines, to help people use their medicines safely. And they follow clear processes and keep effective records to ensure they deliver the pharmacy’s services safely and effectively. The pharmacy’s services are accessible to people. It obtains its medicines from reputable sources. Overall, it stores and manages medicines appropriately. And it makes regular checks of its medicines to ensure they are safe to supply.
Principle 5. Equipment and facilities
The pharmacy has appropriately maintained equipment and facilities for providing its services. And its team members use the equipment and facilities in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |