Inspection outcome: Standards met
Last inspection: 06/06/2019
Pharmacy context
The pharmacy is on a parade of shops in the centre of a small village. The nearest town is Sevenoaks which is around two miles away. The pharmacy provides a range of services, including, Medicine Use Reviews, the New Medicine Service (NMS), and it provides multi-compartment compliance packs to around 80 people who live in their own homes to help them take their medicines safely. It carries out around 25 deliveries a day, mainly to housebound people. The people who use the pharmacy are mainly older people.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It generally protects people's personal information. And it largely keeps its records up to date. It actively seeks feedback from the public. And its team members understand their roles and responsibilities and know when to refer to the pharmacist so people get the right advice.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They are provided with some ongoing training to support their learning needs and maintain their knowledge and skills. They can raise any concerns or make suggestions to improve how the pharmacy works. The team members can take professional decisions to ensure people taking medicines are safe. These are not affected by the pharmacy’s targets.
Principle 3. Premises
The premises generally provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally manages its services well. It gets its medicines from reputable suppliers and stores most of them appropriately. And it responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe to use. But it does not always keep them in appropriately labelled containers or remove expired medicines promptly. This could increase the chances of people receiving medicines which are past their 'use-by' date.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |