Inspection outcome: Standards met
Last inspection: 05/02/2020
Pharmacy context
The pharmacy is located on a small parade of shops in a residential area. As well as dispensing NHS prescriptions the pharmacy supplies medicines in multi-compartment compliance packs to some people who need help managing their medicines. It also provides Medicines Use Reviews (MURs), the New Medicine Service (NMS) and provides a smoking cessation service. A GP practice is situated next door to the pharmacy. The pharmacy also provides people with warfarin under a patient group direction.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services. The pharmacy asks its customers for their views. It largely keeps the records it needs to so that medicines are supplied safely and legally. Team members protect people’s private information. And they know how to safeguard vulnerable people. When things go wrong, the pharmacy team responds well.
Principle 2. Staff
The pharmacy has enough team members for its services. And they undertake the right training for the jobs that they do. They work closely together and share information with each other to ensure services are provided safely. They undertake some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The premises are suitable for the pharmacy’s services and are clean. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy largely delivers its services in a safe and effective manner. It obtains its medicines from reputable sources. And it largely manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts to make sure that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Team members use up-to-date reference sources when they provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |