Inspection outcome: Standards met
Last inspection: 18/09/2023
Pharmacy context
This is a community pharmacy in the rural town of Kirriemuir that has recently changed ownership. Its main services include dispensing of NHS prescriptions, including serial prescriptions, and it dispenses some medicines in multi-compartment compliance packs to help people take their medicines at the right time. And it delivers medication to people’s homes. The pharmacist is an independent prescriber and delivers the NHS Pharmacy First Plus service to treat common clinical conditions.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages the risks associated with the services it provides for people. Its complete set of written procedures helps the team carry out tasks consistently and safely. Members of the team record and learn from the mistakes they make when dispensing. And they keep the records they need to by law. Team members have knowledge and experience to help support vulnerable people
Principle 2. Staff
The pharmacy has enough suitably skilled team members to manage its workload. And it has an additional trained team member to support the team and help with the change in ownership process. Team members receive the correct training for their roles and they complete additional regular training to maintain their knowledge and skills. They receive some feedback about how they are performing and know who to raise concerns with should they need to.
Principle 3. Premises
The pharmacy premises are suitable for the services provided and are appropriately maintained. It has a suitable consultation room where people can have a confidential conversation with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy provides a range of services to support people's health needs. It manages it services well and they are easily accessible to people. The pharmacy receives its medicines from reputable sources and stores them appropriately. And the team carries out checks to help ensure the medicines are kept in good condition.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to support the safe delivery of its services. It maintains its equipment to ensure it remains fit for purpose and safe to use. And its team members use the equipment appropriately to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |