Dana Pharmacy (1035096)

Inspection summary findings

Principle 1. Governance

The pharmacy’s working practices are safe and effective. Its team members understand their roles and responsibilities and keep people’s information safe. The pharmacy responds well to people’s feedback by making changes to improve the quality of its services. The pharmacy’s team members identify and manage risks well. They log any mistakes they make during the dispensing process. They learn from these and take action to avoid problems being repeated.

Principle 2. Staff

The pharmacy team manages the workload safely and effectively and team members work well together. They are comfortable about providing feedback to employers and are involved in improving the pharmacy’s services.

Principle 3. Premises

The pharmacy’s premises could provide a more professional environment for private consultations and better protect some people’s private information. But, in general, the pharmacy's premises are clean, secure and suitable for the services it provides.

Principle 4. Services, including medicines management

The pharmacy provides its services safely and effectively and makes them available to everyone. Members of the pharmacy team give people the advice and support they need to help them use their medicines safely and properly. In general, the pharmacy manages its medicines safely and effectively although it does not yet scan the unique bar codes on the medicines it dispenses. The pharmacy’s team members check stocks of medicines regularly to make sure they are in date and fit for purpose. They store medicines appropriately and dispose of waste medicines safely. ​

Principle 5. Equipment and facilities

The pharmacy has the right equipment and facilities for the services it provides. In general, it uses its facilities and equipment to keep people’s information safe. ​