Inspection outcome: Standards met
Last inspection: 03/08/2022
Pharmacy context
The pharmacy is next to a health centre on the outskirts of Blackburn. It is open extended hours, seven days a week. The pharmacy mainly dispenses NHS prescriptions and sells over-the-counter medicines. It dispenses some medicines in multi-compartment compliance packs, to help people take their medicines correctly. And it delivers some people’s medicines to their home. The pharmacy provides some NHS services such as substance misuse services, the Community Pharmacist Consultation Service (CPCS) and the Hypertension Case-Finding Service to support people in the community.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks with its services. Team members are good at learning from any mistakes they make. And they make changes to the way they work to reduce the risk of similar mistakes. Team members mostly make the records they must by law, and they keep people’s private information secure. They listen to people’s views and they make changes to help people receive better care. Team members know their role in helping protect vulnerable people.
Principle 2. Staff
The pharmacy's suitably qualified and skilled team members manage the workload well. They work in an open and honest way to improve services and make them safer. And they complete some ongoing learning to keep their knowledge up to date. They feel comfortable raising concerns and discussing ideas to improve services.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. And they are clean, hygienic and well maintained. The team uses a good-sized room to talk to people and to provide services in private.
Principle 4. Services, including medicines management
The pharmacy provides access to its services over extended hours to help support people’s health. It manages and delivers it services safely, with team members following robust processes and making some good records. The pharmacy manages and stores its medicines properly and tidily.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. And it uses its equipment and facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |