Cubitt Town Pharmacy (1040179)

Inspection summary findings

Principle 1. Governance

The pharmacy generally manages risks well to make sure people are kept safe. But it does not always record mistakes that occur during the dispensing process. This may mean that staff are not able to spot patterns in mistakes and they may not always understand how to prevent similar mistakes in future. The pharmacy generally protects people’s personal information. But it could do more to make sure that its confidential waste is always destroyed properly. Team members are generally aware of how to protect vulnerable people​.

Principle 2. Staff

The pharmacy has enough team members for the services it provides, and they work in an open environment where they can make suggestions. But they do not always get time set aside to complete ongoing training. This may reduce the opportunities they have to help keep their skills and knowledge up to date.

Principle 3. Premises

The premises are generally suitable for the pharmacy’s services. But the pharmacy could do more to make sure that it keeps the available space as organised as possible.

Principle 4. Services, including medicines management

People with a range of needs can access the pharmacy’s services. The pharmacy generally provides its services safely. And it largely manages medicines well to make sure that they are safe for people to use. But it doesn’t always make sure that all the stock medicines are labelled properly. This could make it harder for it to know if these medicines are still safe to use​.

Principle 5. Equipment and facilities

The pharmacy generally has the equipment and facilities it needs to provide its services safely. But it does not always keep its equipment as clean as it could​.