Inspection outcome: Standards met
Last inspection: 15/12/2023
Pharmacy context
This community pharmacy is in the area of Crosspool, in the city of Sheffield. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. It provides some people with their medicines in multi-compartment compliance packs and provides a seasonal ‘flu vaccination service. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy team members use a set of written procedures to support them in managing pharmacy services safely. And they keep people’s sensitive information secure. The pharmacy has a process for team members to record mistakes made during the dispensing process. And they make some changes to the way they work to reduce the risk of mistakes happening again. They are suitably equipped to support the safeguarding of vulnerable adults and children.
Principle 2. Staff
The pharmacy employs a skilled and experienced team to manage the pharmacy’s workload safely and efficiently. It adequately supports its team members to update their knowledge and skills. Team members have access to the pharmacy’s whistleblowing policy to support them in raising concerns anonymously.
Principle 3. Premises
The premises are generally well maintained and of an adequate size for the services the pharmacy provides. The pharmacy has suitable facilities for people to have private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy provides a range of services to support people in managing their health conditions. It manages its services well, and team members support people to take their medicines correctly. The pharmacy stores its medicines appropriately and team members follow a process to ensure medicines are safe and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |