Inspection outcome: Standards met
Last inspection: 20/06/2019
Pharmacy context
This is a busy community pharmacy, opposite a school in a rural village. Most people who use the pharmacy are from the local area. The pharmacy dispenses mainly NHS prescriptions and sells a range of over-the-counter medicines. It supplies some medicines in multi-compartment compliance aids to help people take their medicines at the right time. The pharmacy also sells veterinary medicines and agricultural products and has a website 'www.animalmedicationdirect.co.uk’ dedicated to this.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks and takes some action to improve patient safety. It keeps most of its records up to date, so it can show it is providing services safely and asks its customers for their views each year. The team members keep people's private information safe. And some of them have completed training so they know how to protect children and vulnerable adults.
Principle 2. Staff
The pharmacy team members are qualified for the jobs they do. They get some ongoing training to help them keep up to date. But this is not always recorded so gaps in their knowledge might not be identified and supported. They are comfortable providing feedback to their manager and receive informal feedback about their own performance.
Principle 3. Premises
The premises are clean and provide a safe and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are generally well managed to help make sure people receive their medicines safely. It sources and supplies medicines safely. And carries out checks to ensure medicines are suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |