Cox Pharmacy (1035709)

Inspection summary findings

Principle 1. Governance

The pharmacy generally manages its risks well. Its team members monitor and make improvements to the dispensing process to improve its safety. The pharmacy keeps the legal records that it needs to and generally make sure that these are accurate. It handles confidential information properly, and its team members know how to protect vulnerable people.

Principle 2. Staff

The pharmacy has enough staff to safely offer its services. Its team members have pharmacy qualifications that are appropriate for their roles and they complete ongoing training to keep their knowledge and skills up to date. The pharmacy’s team members receive adequate support to competently perform their roles and safely provide services to people.

Principle 3. Premises

The pharmacy safely provides its services from suitable premises. Its team members keep the pharmacy clean. The pharmacy has enough space to safely manage its workload. And it has appropriate security arrangements to protect its premises.

Principle 4. Services, including medicines management

The pharmacy generally manages its services well. Its team members make sure its services are organised and safe. The pharmacy sources its medicines from reputable suppliers and stores them properly. It takes the right action in response to safety alerts, to make sure that people get medicines and medical devices that are safe to use. Its team members provide appropriate advice to people to help them take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy has the right equipment to provide its services safely. It keeps its equipment and facilities in adequate condition. The pharmacy’s team members use up-to-date reference sources.