Inspection outcome: Standards met
Last inspection: 24/06/2021
Pharmacy context
This community pharmacy is in a large estate in a suburb of Leeds. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies some medicines in multi-compartment compliance packs to help several people take their medicines. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy mostly identifies and manages the risks associated with its services including the risks from COVID-19. The pharmacy team members respond appropriately when errors occur. They discuss what happened and they take suitable action to prevent future mistakes. The team members demonstrate a clear understanding of safeguarding the safety and wellbeing of children and vulnerable adults. And they respond promptly and suitably when concerns arise. The pharmacy has written procedures that the pharmacy team follows. But these are overdue a review so may not contain up-to-date information.
Principle 2. Staff
The pharmacy has a small team with a range of skills and experience to support its services. Team members work well together and support each other in their day-to-day work. Pharmacy team members receive some informal feedback on their performance and they have a few opportunities to complete ongoing training. This means they may find it harder to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. The pharmacy has suitable arrangements to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible. And it suitably manages its services to help people receive appropriate care. The pharmacy gets its medicines from reputable sources and the team generally carries out checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |